Blog
The Human Side of Technology: How Empathy and Curiosity Lead to Partnership
Technology alone doesn’t solve problems. In public safety, transportation, and education, outcomes improve when teams lead with empathy and curiosity. Director of Customer Success Kurt Welling shares field stories on listening first, aligning stakeholders, and designing for real-world use—turning vendors into partners.
Are You Buying Services or Building Something Better?
In public-sector IT, the difference between vendors and partners is clear. Vendors complete projects and meet contractual obligations. Partners go further—they help shape vision, navigate budget realities, and build solutions that stand the test of time. True partnerships are grounded in trust, shared responsibility, and a commitment to delivering outcomes that matter most: stronger agencies and better results for citizens.
How to Design an Interoperability Plan
Achieving true interoperability across transportation and public safety systems starts with a solid plan. This article breaks down how to design an effective interoperability strategy using a proven three-layer model—data, integration, and presentation. Learn how to assess your current systems, bridge technology gaps, and deliver real-time situational awareness to the right people, at the right time.
A Three-Layered Approach to Creating Interoperability in Transportation and Public Safety
What does it take to achieve true interoperability across transportation and public safety systems? Explore Skyline’s three-layered approach to connecting data, systems, and people—built for real-time situational awareness when every second counts.
Keeping Pace with AI Innovation—Empowering Organizations to Experiment Securely
Artificial intelligence (AI) is advancing at an extraordinary rate. New generative AI models emerge almost daily, each promising new capabilities and efficiencies. For businesses, this rapid evolution presents both immense opportunities and significant challenges. Organizations must balance the drive to innovate with the need to secure data, maintain compliance, and manage costs.
The Importance of Real-Time Situational Awareness in Public Safety and Transportation
In today’s ever-evolving world, decision-makers rely on up-to-the-minute information on the weather, traffic patterns, and package delivery. For the public safety and transportation markets, having immediate access to this data enables government officials and local authorities to anticipate challenges and respond swiftly to unfolding events.